Terms of use
La Vallée, 6 avenue Georges V 35800 DINARD
(SAS Franel - 19A rue de Châtillon 35000 RENNES - 343 101 374 RCS RENNES)
Company name : FRANEL
Head office : 19A rue de chatillon, 35000 Rennes
Phone : 02 99 46 94 00
Share capital : 7 622,45€
Siret number : 34310137400043
RCS 343101374 RCS Rennes
Photo credit: ©Eliophot ©GettyImages (non-contractual photos) ©Jeanne Lozay ©Gurvann Touzé
1. Purpose of the site
The La Vallée website is dedicated to promoting the establishment, providing information and collecting personal data for the purposes of booking and managing customer relations.
Liability
Publishing director: Eliophot
Editorial manager: Eliophot
Webmaster, design, editing, hosting : Eliophot + HEBERGEUR ( Hetzner Online GmbH - Industriestr. 25 - 91710 Gunzenhausen - Deutschland or Group Dis au 28, rue des Arts, 59800 Lille (03 20 09 11 68) or other if managed by customer)
2. Collection of personal data
The La Vallée website collects personal data online for the purposes of booking rooms and managing your stay.
In accordance with the French Data Protection Act, this site has been registered with the Commission Nationale Informatique et Libertés (CNIL). You have the right to access, modify, rectify and delete your personal data. To exercise this right, please contact us at the following address: contact@hoteldelavallee.com
3. Intellectual property
All information, content, logos, texts, images and other elements present on the site are protected by French legislation and international conventions relating to intellectual property.
Any reproduction, distribution or modification, in whole or in part, without the prior authorization of La Vallée, is strictly forbidden, except for private or family use.
4. Disputes and mediation
In the event of a dispute, we invite you to contact our customer service department to try to resolve the problem amicably.
If no amicable solution is found, the consumer may refer the matter free of charge to a consumer mediator, namely the Association of European Mediators (AME CONSO), within one (1) year of the written complaint sent to the Hotel.
You can contact the mediator :
Online, using the form available on the website :
www.mediationconso-ame.com
By post, to the following address
AME CONSO - 11 place Dauphine - 75001 PARIS
5. Applicable law and online dispute resolution
In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission provides an online dispute resolution (ODR) platform. You can access it via the following link:
https://ec.europa.eu/consumers/odr/
6. No right of withdrawal
In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or at specific intervals.
7. Limited liability of the publisher
The site editor provides users with information and tools that he considers reliable. However, it cannot be held responsible for errors, the unavailability of functions, or the presence of viruses on the site.
The information on this site is provided for information purposes only and should not be used as a substitute for personal advice. The publisher does not guarantee the accuracy, completeness or timeliness of this information.
In addition, the site may contain links to third-party sites. The publisher assumes no responsibility for the content of these sites, and cannot be held liable for any direct or indirect damage resulting from their use.
You can oppose telephone canvassing by registering free of charge on the Bloctel list:
We respect the Bloctel list and undertake not to contact you if you are on it.
